Coined the term 'psychological safety' and spent 25+ years proving it is the single strongest predictor of team performance. Her findings anchored Google's Project Aristotle across 180 teams.
“The workplaces that will thrive are the ones where people feel safe to take interpersonal risks — to ask questions, admit mistakes, and challenge the status quo.”
- The Fearless Organization — foundational text on psychological safety
- Teaming — how to collaborate across boundaries under uncertainty
- 7-principle Teaming framework behind our scoring engine